Positive Grid US

Shipping was fast, but the information about when it would arrive was sketchy at the time of purchase. Made me a little concerned since I had a gig coming up.

My overall experience with positive grid has been great dealing with Heyling at tech support, love and all my spark products, the only thing that would make it better at this point is if they would donate to me another spark cab out of the goodness of their hearts for being such a loyal customer! Lol

Overall pretty good experience. There did seem to be some hesitancy to provide a return auth. and was asked to perform many tests and resets before it was entertained.

Great to have a 14 day trial period. Easy install. and easy to use. Thrilled with Bias X so far.

I love the amp and the app for it. . . One thing is if there was something in the app that would say which Amp type it is emulating.