There was a minor hiccup
There was a minor hiccup with the gig bag being shipped, but the way that PG handled the issue was Over-the-Top classy. They told me ahead of time that there was a back-order issue with the case, but the amp showed up ahead of schedule and they gave me tons of free downloads, that I almost felt like I was ripping them off. I have been very impressed with the communication and integrity of Positive Grid. Any issues that occur are only because what they have created is so well done and the demand is so high. I am definitely a fan of their products and their company