Ultimate Ears

What a difference to have a custom set of ear buds hand crafted. The fit is perfect and the sound like nothing I've experienced before in a set of ear buds. Great service is the icing on the cake.

Short Summary: What are you waiting for? These spoils the experience for all other earpiece, I can no longer listen on anything else. Outstanding customer service! Its 5 stars for the IEM, but the bluetooth headsets presents a very noisy static background when connected, not something you'd expect from a $100 cable. A slight disappointment but wires are the way to go anyways. I also recommend picking up a DAC (e.g. HIDIZS Sonata) for use both on your Android phone. Long Review: What I chose: I was tempted into buying my first Custom IEM by my friend. Initially, I had a hard time deciding on which would be my choice but my friend eventually convinced me with "You'll be yearning for more in the future, so why not just be satisfied with the best right from the start?" With that, I decided on the UE Live. UE Live is only featured in the UE Pro website. UE unrivaled customer service however, offered to make the CSX version after a short email exchange and all I had to do was to pay the difference. If you are able to access a sample of their product, try it out and pick one with a sound signature that you would prefer at your price point.. You can also be rest assured that any questions your have will be answered to the best of their ability. Outstanding customer support. Fit: The key difference between CSX and Pro is the ease of fitting it into the ear and the fitting process. CSX goes to the first bend of your ear while the Pros goes into the second. To custom fit them to your ears, CSX uses the fit kit, more info here: https://custom.ultimateears.com/pages/fit-kit , which can be done at the comfort of your home with help from a friend whereas the Pros would require you to go to the audiologist for a ear imprint which ranges from $30-$50 from where I was. I have taken them (CSX) for runs and they stay snugly in my ears with no doubts of them falling out so the CSX is more than enough for daily listening. As mine were the CSX the UE fit kit arrived within a few days. Eventually, UE found out that my ears were too small as I could not get a proper fitment using the fit kit, even after they had sent me a separate XS size fit kit. UE recommended that I went to the audiologist to get an imprint done (Learn from my mistake: find a competent audiologist to follow UE's instructions if you go through this path). Audio quality: I start to hear instruments I never knew existed in the song. The experience is mind blowing and there's no turning back. Looking forward to use it on my next long haul flight.

After years of trying to find great wireless earbuds and being disappointed I finally came across Ultimate Ears. After reading the reviews I decided to take the plunge. Knowing there was a 30 day return policy I figured in was worth a try. The fit process was easy and convenient. I received my UE 7 CSX yesterday, put them in and paired them and hit play and just smiled. I found what I have been searching for. They are by no means cheap but I use them a few hours a day during my commute. The fit and sound are amazing. The whole process was made easy by the excellent customer service I received From Erica. She was wonderful to work with. I highly recommend them. I can only imagine how the 11 or 18 sound.

I never knew music could sound this great. I have been missing out on so much! Absolutely love the fit and of course the quality of sound!

The level of comfort, the quality of sound and the product is absolutely outstanding. I can say with confidence that these are the best in ears I have ever owned.