Malwarebytes Support Team

Malwarebytes Support Team

4.5
Based on 326 reviews
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Miss (.

It’s far to hard to

It’s far to hard to get help with a specific problem when you need it. You need telephone support even if you have to charge for it.
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andrew d.

Service oil was only half

Service oil was only half way in engine had to hand into other garage for top up oil cost more money regards Mary.
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James F.

its good to have Malwarebytes

its good to have Malwarebytes on my Mac but not good when apple tell you that its not needed. Does not scan external hard drives.
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Stéphane M.

I never received the refund that I was promised after a serious bug

Malwarebytes bugged on an update and kept on downloading the update, until all my surf volume was consumed (after an hour) and a 50€ worth additional volume was billed to me by my phone operator. This is already inacceptable, that's exactly what we expect to protected from by an application like malwarebytes. I contacted the support, who recognized the fault in their update and offered me a refund of my malwarebytes subscription, a lot less than what I had lost, but ok I accepted that. But I never saw that refund. I guess I just lost money AND time.
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Franz R.

Von der App wurden plötzlich

Von der App wurden plötzlich vermehrt Daten abgezogen, wobei mir vom Internetanbieter 60,- Euro in Rechnung gestellt wurden. Mir wurde versichert, dass ich die App nun ohne Abo als Entschuldigung nutzen kann, sie wurde aber gesperrt!
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