Malwarebytes Support Team

Malwarebytes Support Team

4.5
Based on 326 reviews
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Christopher R.

Took too much time to

Took too much time to get a refund processed back to me. If not for that, then I could have easily given a 5*. Communication was at least good, and the product is good to have. Thanks for finalizing this for me.
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Christopher A.

No complaints

No complaints
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Giulio M.

I have had a problem

I have had a problem with your app on my phone. In the month of June, during the night, while my WiFi was off, your app performed some task which consumed all my data for this month. Fortunately I had a auto-stop after a certain data usage otherwise It would have been even worse with the charges I would have had to pay. However, I have not yet received the bill for June so I don't know if I might have to pay extra for this moth. It doesn't look like though. As you can see from the screen shot I had to remove your app, at least for now. I took the screen shot days later from when it happened just to have a record of it. I sent a note of complain to you and the response was prompt acknowledging some kind of a misbehavior problem with your app. I wrote back saying that there has not been any compensation for the mishap. Anyway, I hope that it will not happen again. I know that you are probably the best in this industry and I thank you for that. Giulio Mari
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Linda G.

Wish you could speak to

Wish you could speak to some live. I'm still waiting for my refund. The system was easy to use when I had it. Thank you for your help.
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Bob P.

I am very happy with

I am very happy with the safety I am getting, but it has been 9 days, and I still have not received the $44.99 refund that I was promised..
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