popsockets.com

I didn’t receive anything..where’s my popsocket!!!!

Ordered from you on 17/03, my package never came and your customer service team said it had been lost and they would resend it. Again it never came and your customer service team first said my address must be wrong, which it wasn't. they then said it had been lost a second time. How do you lose 2 packages in a row? The person from customer services didn't seem to care at all about the poor service I'd had and just said she couldn't send my order a 3rd time because some of the items are now out of stock, she then offered to refund me which i said yes to, and then she sent me a voucher code to buy more items from you but no refund. Giving me a code to purchase more items off your website which I will likely never receive because they'll get 'lost' again is not the same as a refund. When i told her i wanted an actual refund she told me paypal wouldn't let her refund the money. So far I have no products from you and you've told me you can't refund my money. this is theft and seeing as I have not heard back from your customer service team since 27/03 I will report this SCAM to paypal tomorrow.

I think y'all should do dropshipping for business who are just starting up or at least do them send the item to us the. We. Will ship to the customers

Wanted to return bc the quality was poor. On website it says no returns needed during this time. That's great bc we're under quarantine! But when contacted customer service i was told that's only for damaged items, which is not specified. I responded to ask for return shipping label. Never heard back. Since I'm quarantined for 2 wks i can't return it easily anyway. A lot of hassle

I have tried on three different computers: windows, mac, and linux. In different browsers. There's some JavaScript messing up the order form. I contacted chat support and got nowhere.