popsockets.com

Popsocket helps all the time of you have any problem with your item and that means alot that they make effort to help on anyway thank you so much staff popsocket

I contacted PopSockets about a PopPower unit that I had only had for 2-3 weeks and had never performed as advertised. I was told initially that I should return the unit after receipt of a prepaid shipping label, but the label did not print correctly so I had to let them know of a delay in the return. Customer Service (Fernando) ended up refunding my original order. I placed a new order and it arrived very quickly. The replacement unit works great with my initial testing; it works as advertised, unlike the first unit. Subsequently I was able to get the label to print and I have shipped the defective unit back to PopSockets. The entire process only took about 5 days, which was a relief. Thanks, Fernando, for helping to expedite a refund prior to receipt of the defective unit. It is on its way back to you.

The products I ordered are absolutely great and go perfectly with the phone case I bought! During my shipment my first package seemed to get lost in the mail and I contacted customer service and had a new package shipped and at my door within just a few days of speaking to customer service. They made it super easy and really care about the service they provide to their customers!

I bought my pop socket a few months ago, but unfortunately I received a faulty one because The design on top was coming off. After reaching out to pop socket.com, it only took a few hours for them to get me in touch with the representative who is able to exchange my pop socket for a completely new one (for free!)

Great invention. I recommend that Popsockets make a clear pop socket & gripper base so I can see the photo I have on my iPhone case fully w/o covering it up partially with the pop socket.