www.victrola.com

I never received the item that I ordered and paid for.

Sam from the support is good but overall the products just are not good. We have had problems with 3 units and are not happy with any of them.

TOO many Emails. Supposed to be a surprise gift for Christmas & now there is NO surprise.

Not having a positive experience with customer service. Received a defective turntable. Solution: the cord. Send me a new one or refund me.

Not the best service model to send broken equipment then offer zero quality support