Apos

My only complaint is that I wish you would have some or more product stateside before you sell it these waits are excruciating.

Apos had a bit of an issue getting my new TOPPING dac from China to me due to situations beyond their control. The coolest thing was they kept in touch with me and actually wrote me an email to explain. It wasn't a bother I knew I had ordered a great product and I would wait and it was probably maybe a week longer than I expected. The company was fantastically responsive.

Did have an issue with its inputs at first, but APOS was extremely responsive, and I received a new working unit 30 or so days later. FYI - the resistor (huge and white) that sits behind the tubes started to smell and slowly discolor as if burning, but APOS informed that this is normal, and to date I’ve had ZERO issues with the replacement until. Regarding performance, this unit is sweet especially when listened through the Apos x Audio-Technica ATH-R70x cans. Sound is very detailed, full bodied and naturally balanced. Highly recommend over other headphone amps costing considerably more. I am also expecting my Merlin DAC to arrive soon, and I am sure the sound will be elevated even more. Good job knocking it out of the park APOS, especially at these price points!!!! :))))

Perfecto

Excellent communication and fantastic service - not to mention wonderful tubes. Everything arrived very well packaged, and the unboxing part was just as much fun as the listening part.