Apos

Bad news: the Apos 45 day warranty has a 15 day clause to avoid the 20% restocking fee. Even worse, if you had them price match your purchase, the whole warranty/free returns is GONE! Apos should have told me that "price matching" would void the 45-day return policy, and I would not have had them price match the amplifier--it was not that big of a discount :( This sucks because the Apos Amplifier is not better than my current amplifier and not that much better than my other less expensive amplifier, which is very enjoyable at its “used” price point. I wanted to return the Apos Amplifier after a week of burning-in and use, and they told me the bad news. Apos did offer to give me a credit, but their current headphone amplifiers do not seem to present an upgrade opportunity from my current amplifier.

horrible

Slow customer service, I want to return this product. Your web page says you have a warranty, and I have been waiting two going on three weeks for something. A return label?

Horrible Customer Service unless you deal directly with a supervisor.

Still waiting for my refund credit.