Apos

Received a defective DAC with intermittent left channel static and contacted them within 7 days to qualify as a DOA, which their site states will be resolved “at no additional cost. ” My unit met all their listed DOA criteria. Their initial support email even acknowledged it was in DOA time frame. After shipping it back, their customer service said they were going to count it as a warranty claim instead and charged me the shipping fee to replace it. Cost me an extra $10. 50 - don’t expect them to honor the policies they advertise.

Can’t reach you by phone. Product took too long and I missed the party that I was gifting the item to, and no way to return the damn thing

I paid for brand new d900. Apos sent me used unit. I want refund

Never received my 12AT7 tube and wasn’t offered a replacement or refund. Shame on Apos for stealing my money!

too complicated of a unit