Apos

Sound quality was good, but didn't hold up in the bass as much as I had hoped. My main gripe would be that the cable is not long. I know most audiophiles would use a DAC if their use case was on pc but most people would prefer not having to spend another 100$.

The communication was really bad about how long it was gonna take where it was coming from. Everything works well and I’m happy with the

Everything was good with the order, they kept me up to date on the tracking of package. I didn’t know it was coming from China though. So it took longer then I like to wait for something , but all was good and I am very happy with the headphone cable.

Units were delivered as expected. Not sure if it's my ears or the units themselves, but when the gremlin is set to a minimum dial setting with source at max volume I hear more from my right side then left. Could be hearing damage from work, but just something I noticed. With the gremlin set to max dial setting and hither adjusting source volume sound details are amazing. Need to save money for new tubes to try tube rolling, but other than that happy with the purchase.

First of all, let me say that I am very happy with the FIIO M27 Player, it is everything that I hoped for. This review is going to be about the customer experience. While I give a higher score for here, there are things that could have been better. Let me explain. I was only in the USA for a short period of almost a month. My primary concern with all my online orders was to guarantee that I could get my products before my departure. When I went to the Apos site and ordered the M27, it did appear as it stock. This was fantastic, as I felt that delivery in my time frame would not be an issue. I placed my order on Jan 4, 2026. My date of departure was Jan 30th. While closely monitoring my order, I noticed that it did not ship for many days. This started to concern me and I reached out my email to inquire. A reply came quite quickly, within a few hours, stating that they were temporarily out of stock, but that a fresh batch would be available within the current week. This I figured was acceptable, as I had plenty of time still. After 3-4 more days, on Jan 12th, I saw a shipping label was printed, with an expected delivery within a few days. On the estimated delivery date of Jan 15th, I noticed that there was still no tracking updates, and the status was still that the label had been created. I emailed customer service again at this stage to get some clarity. I was told that the M27 was being shipped from China, and that I should expect it to take 10-14 days in total. Seeing that it only shipped on the 12th of Jan, this meant that the delivery would be on Jan 22 - Jan 26. I admit that this started to make me worry, as if there would be any delay, I might not be in the USA at the time of delivery (Jan 30th being my departure date). As it turned out, I did receive my order on Jan 22 (thankfully it had arrived before an ice/snow storm which did cause nation wide delays). I am writing my experience here in the hope that Apos can make some improvements to their listings/customer communications. When I see a product listed on an online store, if there is no lead time stated, I generally assume that the product is in hand and that, after packaging, it will be shipped out from a US origin within a few days. Typically, I would expect to receive the product within a week, roughly. Customer service SHOULD NOT just assume that everyone has nearly 3 weeks to wait on delivery. Being up front, communicating such details when an order is made, or better yet, listing such kind of lead time on the listing will help set better expectations. I am leaving off one star because of my experience, and because all ended well. However, the review would have been a one star if I had not received the product by Jan 30th.