STM Goods

I have not received my order

Stop sending pestering emails for reviews. Maybe the reason your bags aren’t being reviewed is because while not being very good, they weren’t bad enough to get bad reviews. Well, you pestered me enough that I’ll leave the bad reviews I didn’t feel strongly enough to post before. Congrats.

The laptop case I ordered dod not fit my laptop and I submitted a return request within a few days of receiving. I received an email stating I would be receiving a followup email with return instructions and it included a case number for the return. I have emailed STM Goods 5 times now over several months and have received not a single followup. I have included my order information and case number in every email sent. Still not reply or refund has been received. This company does not stand by its return policy and is not committed to giving their customers a good experience. I have a laptop case that I paid $65 for and cannot use.

the cover was not the one I was looking for - it does not hold a pen which was not obvious from the photos on the webpage. an email request to the company has gone unanswered

The volume buttons are too difficult to use. You have to push very hard to get them to work. I emailed your company with my concern a week ago and I haven’t heard back. I didn’t even get an acknowledgement that they received my email.