STM Goods

First they sent us the wrong bag so we had to send it back and we finally got the correct one. Besides that quality is top notch and my husband loves his laptop bag.

Shipping and service excellent. Quality poor

Doesn’t allow for Apple Pencil 2 charging

Very poor customer service. The iPad case I'd ordered was not as described on the website. When I'd asked to arrange a return by email, the emails were pleasant and I was sent a parcel label to download for the return, but the label had someone else's name and address on it from another State! I sent an email back to inform them that this was not my Return label. No response. I spent a lot of time yesterday trying to get through on the phone, but there was no answer. Websites and email addresses are confusing between the stmgoods and stmbrands, I wasn't sure if I had a genuine connection to the company. Finally got through by phone today but was told to email them back with the details. My name and order number were not asked for. Again, I'll have to try to connect by email. Not very happy with this process at all.

Purchased 4 and none came with perch to raise the iphone to a better placement for charging