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No free return

Worst earphones ever. The sound is so bad and poor. My earphones had problem with the connections on the first day, one of the earphones would just disconnect if I touched it. So I threw them in the garbage. Apples Airpods is the best. Never buy Urbanista!

i got the urbanista headphones but malfunction and i want to return them immediately

Didn’t like the sound quality

According to urbainsta, warranty claims are not free. It comes with the bonus of having to pay extra for the product. 0/10 would buy again.