I have been using Mill
I have been using Mill for over a year and a half, and other than a couple of technical issues I have been relatively happy. Until recently. .
I couple of months ago I had a problem with my Mill Gen 1, whereby I believe a gear in the hopper had broken or stripped out. So support decided to replace it with a Gen 2. This was fine with me. The new one arrived, and I boxed up the old one to go back. Then came time to start using the new one. I must say that the new Mill is very much a downgrade in usage. First of all, when you try to dump food waste into it the opening is much smaller than the old one. No problem, because the inner collard can just be lifted up to gain more access. Except that now the inner collar will not stay up on its own. So you have to put your foot on the pedal, lift and hold up the collar with one hand and try to dump your food waste into the bin with the other. Very difficult to do.
Not sure who decided to take away the collar’s ability to stay up without holding it, but it was definitely a bad design.
Signed,
No Longer Happy Mill Customer