www.mill.com/

Took 4 months to ship

It took forever to get here—3.5 months—but I love it!!! I think if it didn't take so long to get in, people would jump on this purchase more! Because it's amazing once it's here! It can be a little misleading or even concerning—is this real? To spend a lot of money and then be told it will take months to get to you. I can see how that can cause hesitation.

The locking mechanism has started to not work and it makes a lot of noise when it tries to latch over and over

I love the idea of the Mill and am pleased I am no longer throwing all our compost into the trash esp given most of our diet at home consists of vegetables. Once the cycle is complete, there is no smell and the bin does not need emptying often - in +6 months, we have sent off only 2 bags of dry grounds. The process to send off the dry grounds is really easy and getting more boxes is simple. It can be smelly and noisy when turned on which, for us, is during the daytime as we live in an apartment and the Mill bin is close to our bedroom (we don't want the noise nor smell at night). This also means that we have scraps lying out in the kitchen whilst we wait for a cycle to end, which we don't really want to do in the heat of SoCal. It takes longer than I thought it would to process scraps - often it is on for 8 hours or more.

When we signed up for Mill, the only option available was for a $300/yr rental. We now see that there's the option to own at $999. That's not a dealbreaker since we're going to move and return the bin; we hope the $300 will be prorated. Our household trash has reduced drastically since we started using the bin. It is also really easy to use. We have to constantly remind our friends to remove the (pesky) supermarket stickers off the food waste before chucking them into the Mill, which made us more conscientious of how many stickers supermarkets place on our produce. We are really happy with how easy it is to use the bin. We throw everything that Mill recommends, wait about 3-4 months, fill a box, and on to a chicken farm it goes. It's great for a household like ours that doesn't need the compost. If you're a gardener with a need for compost, Mill may be "too concierge" for your needs.