Enence

I‘m still waiting for the parcel, because there is a problem with declaration. I receved a declaration form from the Swiss postoffice to inform them about the content and how much it cost.

Super slechte service! Apparaat werkt erg slecht en retour beleid is dramatisch. Ik ben 3 weken bezig om product terug te sturen en dat lukt maar niet!

No customer support. I was told that this translator would not be sent to me as I cancelled my order and they sent the product to me anyway. Cancellation #5066267 as provided by your operator. I tried the unit and the volume is too low and I cannot increase it. I want to send the unit back to you.

The video that Mauma Enence puts out about the Translator is not what I experienced at all. If a ZERO could be the rating -- that is what I would give. . Received my two translators and they did not work. Don't forget the 15% RETURN FEE. Mine was $20.00 Don't forget that the RETURN will have to go to Enence Returns Logismart Savanoriu pr. 176 LT-03154, Vilnius Lithuania. It will COST $65.00 to ship from Los Angeles to this location in Lithuania. That's $75.00 to return a product that should be sold at the 99 cent store. For me...it's a total ZERO rating. Note, if you have a Cell Phone -- just use the FREE google or android translator that can be downloaded for free. Mauma -- if you need my order number to verify that I'm real, just let me know and I'll be happy to provide.

I have presented the problems several times but no answer is given, they do offer a discount on the device but I then tell them that it is of no use to me because the device does not do what it is supposed to do. Now they want me to send it back and pay for it myself.