Astro Gaming - EN

The general shopping was fine. I ordered it and it came. However, the app wouldn’t update the mixamp and I’m going on three weeks having the product with no fix in sight.

Ordered a custom headset which I know takes longer and was willing to wait the expected 2-4 weeks for processing and shipping. I wasn’t a huge fan of the customer service however. After 4 weeks of waiting I got an email saying that the new shipping date was an additional 4 weeks away. No communication, no reasoning, they just extended it by a month? Not very cool and if I didn’t love Astros I would have gotten a different. Brand.

Paid for 2 day shipping and it took 9 days for my package to arrive, and had to pull teeth to get my money back for the express shipping

Two weeks late when I paid for 1-3 day shipping a 4.99 extra charge. Ridiculous and inane.

See the email correspondence for two months trying to get my order to be delivered/shipped. It took way too long and I should have been warned it will take this long.