Astro Gaming - EN

I was trying to find a cord for my A40 headsets. Order 2 different parts and it didn’t work. I had to buy another one that finally worked. The customer services when I reached out was terrible also saying That the product was no longer available

I have an issue with my purchase not working and have emailed but no reply . Astro customer for years !!

My controller had stuck drift with in a month of buying. I felt with customer service for over 4 months to get it replaced. All the did was send me one new stick, that never fixed the issue. Now I’ve had to buy another new stick with my own money. This may have been the worst purchase I’ve ever made, and the worst customer service I’ve ever experienced.

Ordered over two weeks ago never got delivered won't be ordering again

This company does not deserve to be in business. They falsely advertise that their A50s are fully compatible with the PS5. What they won’t tell you is that the dock won’t charge your headset unless the PS5 is *on.* It does not charge in rest mode. So literally the only time you can use the dock to charge your $350 headset is also the only time you’d actually need to use your $350 headset. Also, when you ask their representatives a question (FOUR TIMES) they will refuse to even respond to your email. Wow, what a wonderful experience. (/s) The rep’s name was Peter and I will never purchase another Astro product again due to the complete lack of professionalism and blatant unwillingness to do a job. This company used to be pretty solid and I’ve bought A40s and the TR controller in the past. Never getting another dime from me. STAY AWAY. DISHONEST SCAM-ARTIST COMPANY.