Astro Gaming - EN

I want my refund. I never received my headphones that I ordered. I’ve been asking for a refund for a month now

I asked for a Zip drive that controls a headset for a PS4 and you sent me the Zip drive for a PS5 which is not compatible. Worst case scenario and such a pain in the butt getting it ordered in the first place. Can’t figure out how to get this one replaced. Such a faulty system. Horrible. Will never buy this product again.

My order went missing for weeks and attempting to contact customer support is difficult at best. Cannot call or email l, I left two messages via the websites contact form and to this day have had no reply.

Paid for expedited shipping and took a couple days longer. Products are great, customer service and shipping are not good.

I returned my purchase of the Astro earbuds and never received an email or anything for if it got refunded