Follow-up on Juanita
Juanita was very pleased with your quick response. I meant to give you a call regarding the call to me, Shirley Ernst, as I am listed on your records to call. When I got to the phone, the caller ID stated it was from Rapid Response. Is this correct? I did not pick up as I did not recognize the caller. I thought it would be Medical Alert. I know now it will probably be Rapid Response, am I correct? Please advise.
I am sorry I did not pick up but the attendant knocked on my door at about the same time the phone rang and I did receive the message and thank you so much. On this occasion, she had no choice but to call you, and I am so glad she did. She could not reach or get to her phone. WE are very pleased with Medical Alert.
Thanks again for your prompt and excellent service.
Shirley Ernst