Medical Alert

Very poor service !

Never received slip from email waited over 3 hours on line finally got a call back late in evening

I have arthritis in my hands and the new type of medical alert is difficult to get tight enough. I requested another type but to date I have received 2 of the same kind I am wearing. I will be glad to return them to you if you send me a return address label postage paid. I have used my alert bracelet several times and I get good help promptly. I have been able to tighten it enough lately, but I was used

I fell and broke my hip. I couldn't move, but was wearing my button, pushed it and EMTs were here in just a little while.

I was in a car accident, I was not injured, my chain broke that held my monitor it fell to the ground. The police and paramedics were there helping me. Medic Alert called me over & over again after I explained to them what had happened and would not let me go, while I had emergency personnel assisting me. They called 8 or 9 times and kept interrupting the police and paramedics. I am going to cancel my service, I have not worn it since this happened. I told them to stop calling me and they called me again repeatedly.