Medical Alert

We needed assistance, pressed the button and waited over 8 mins and no one answered. Had to call 911 instead.

I pushed button because I felt faint, thought I might lose consciousness. Medics arrived at my home 35 minutes later- so many calls they said but I could have been dead by then

I had an occasion to use Medical Alert and it took 10 minutes for them to answer me. I could have died in that time. WHO NEEDS THAT???? I would not recommend them to anyone.

Very frustrated right now. My mother tested her monitor yesterday and it didn’t work. She called and the auto message said closed for the holiday. She let me know today so I called a different 800 number I found online. I ended up calling 5 times and every time they passed me through to tech services I got a busy signal and was then disconnected. My mother continued trying to get through this afternoon and was told they were closed for the holiday. This is UNACCEPTABLE! She’s 95 and lives alone. This must be fixed ASAP! Christine Mickey (Virginia Nolan) 585-637-5647

Took you forever to responded and I couldn't call 911 because you block the phone. When I finally got the 911 on the phone ,it was too late. I couldn't help my husband and he passed away.