Medical Alert

Ihad no idea how to use this alert.No instructions rec.I I have now some instruction from Test alert person Kendell at my age 96 09 22-1924 too complicated braslet hard to attach to wrist. I am now wearing alert on my chest day and night. too heavy.

I have macula degeneration and am unable to see to fill out any form.

I'm on my third device having had defective ones. I fell and didn't get a response. Good point. Melissa has been wonderful in helping me.

My mom has been more confident with the device. However on occasions when she was ok, she had immediate attention- that is great, but when she actually needed help- it didn't work. Maybe she fell the wrong way or not far enough or fast enough?

My Mom ended up in the hospital then into Assisted Living i tried to reach someone live to cancel the service and had a wait time of over 45 minutes and finally hung up. That is very unsatisfactory as when you are selling me something the folks are all over that.