Medical Alert

The system has worked 3 times as it was supposed to. My wife had twice and was transported quickly. I fell but didn’t need assistance. We have had numerous false alarms especially during the night when we are asleep.

I’m going to try again it didn’t work by 10:15 wish me luck

I had so many issues with the equipment failing. Also, I felt that the response time was not rad quick as I expected. Then there is the cost , other than the One time equipment set up, they were $20 higher than other companies for the exact same service. I would not recommend this company.

The service took care of my Mom, but where it stumbled is notification to my sister. This was around 1:30 AM. Medical Alert called my sister to let her know an ambulance was on the way. My sister answered and another line rang so she hung up. Medical Alert called her again so when she answered a second time another line rang again and she waited this time until someone answered. Why the double calls? Medical Alert needs to call once and begin speaking IMMEDIATELY! With so many spam calls taking place, Medical Alert needs to be much quicker to start a conversation.

Hoping problem will be cleared up the next time we test the system