Luckily, I've not had to
Luckily, I've not had to use it yet. However, I sure wish I had had my Medical Alert when I fell in the garage, broke my hip, and had to drag/push myself with my finger tips from the garage, then the tile floor in the house and then to the computer room to reach my cell phone to call 9-1-1!! No worries about ever having to do that again!