Medical Alert

I called last Friday to ask if you had received the package the I sent to you on Monday, 7/13. The rep that answered was going to check it out but so far I have not heard from any one there. The package contained both the unit and two cradles. I will call to speak with someone. Betty I waited untile I knew for sure that this new unit and cradle would work and up to that time it did. Yesterday I needed to charge the unit and I put it on the cradle and it startd to chare but this morning it wasn't charging anymore. Only the blue light blinks now. Is that okay?

Any time I have had to use this service, the person on the other end of the phone has been professional, expedient and understanding of the anxiety of the moment.

The individual that was on the on the phone was very reassuring and calming. He made sure that I knew that help was on the way and did ask appropriate questions related to the situation. Anytime that I have had to use the medical alert it has been great. Nancy H Kolecki

Husband refuses to wear watch and or necklace - as he is disabled - it is most aggravating. But your service has certainly aided him when he has fallen & unable to get himself back up

Thank God forMedical alert, I fell in the kitchen and fractured my leg. I would have laid there for days ,because I live alone. And no one would know because I wasn't able to get to A phone, I wasn't scared because Medical Alert answered right away