Fantastic customer service - I
Fantastic customer service - I bought a grey quarter zip fleece in the complete wrong size. Unfortunately when I came to exchange, the size I needed was out of stock and I wrote a different colour on the exchange form. Knowing a restock was coming, WOAT contacted me to ask if I’d prefer to wait rather than simply send out the newly requested colour. Really grateful that Fenella on the customer service team took the time to do that!