wetsox.myshopify.com

I received prompt information on how to exchange a product I ordered. I sent the product back and my usps tracking number said the package arrived. I double checked the address I copied and pasted from the email so it seems likely it went to the correct place. It arrived November 23, shortly before Black Friday sales and Christmas rush. I emailed after Christmas regarding my exchange and received no response. I reached out again a week later and still received no response. I’m frustrated and would like to have the two pairs of socks for my husband to try.

Wrong item shipped. Still waiting for them to take corrective action and ship me what I ordered. Slow to do the right thing and correct their error.

18182 where are my socks