www.true-merino.com

I am trying to reach customer service to make a return and neither number on your web site works, and no one has responded to my chat

One sweater had a stiching flaw and the borfer around the neck came apart.

There's a small defect in the weaving under one arm - maybe a snag - that is starting to unravel. Also not a huge fan of the bright white logo on the sleeve, although I knew it was there when making the purchase. Otherwise a nice enough item

I wore it once and the seam around the neck came loose.

This is a fake company. The phone numbers are fake. The address doesn't belong to this company. If you buy from them they will provide fake tracking information, don't be fooled.