about shopping at Samuel Hubbard
Although the shoes that I liked so much turned out to be too narrow, the experience of dealing with Samuel Hubbard was wonderful. I was concerned about the fit and afraid to wear them too long because the return policy said that unworn shoes could be returned for a full refund and I didn’t want to lose the refund. I called to ask for advice on how to determine whether they would stretch enough to be comfortable and was reassured that I could actually wear them all day, even outside, to see whether they would become comfortable, and still return them. That was a great relief, and I was able to determine that they really were just a bit too narrow, and they were accepted for return.