La Kaiser

I really liked some of the pieces, but didn’t expect a pair of earrings I purchased to be tiny as I could hardly see them. I have made a total of 3 purchases and am mostly happy with what I received

I wore one of your bracelets and it fell off. I know I had the clasp on right and it did click in tight. I am afraid to wear it again.

I loved this ring when I saw it online because of the lilac colour but the one I got has a really subtle lilac tone and is more close to clear quartz. I think if you are calling something "lilac" - the rings should all have an obvious lilac tone. I understand that there is variation in colour in natural gemstones but if the colour in some is so light or closer to clear quartz, it shouldn't be marketed as a lilac toned ring. It is too costly for me to return as I live in Canada - if I was in the US, I would have returned it. I am still happy with fitting and quality and other la kaiser pieces I own so I will continue to purchase in the future.

I got this ring as a birthday present from my mom less than a month ago and although it is beautiful, one ☝️ f the stones had already fallen out less than a month later.

I ordered the heart opal bracelet and was very excited to see it! 4 days after it arrived and after wearing it just two times, a couple of the opals became loose, and one already fell off. I contacted the team to see what they could do to help me with this situation and I they gave me a return document I have to print and then go to the post office and package myself and ship back for a return which is very inconvenient since I work while the office is open. Very disappointed in the product.