www.joyja.com

Once I ordered I realized I accidentally put in my old address instead of where I’m currently living. I emailed Joyja customer service twice to see what could be done but I never got a response on either email. Just seems like a waste to have an email for customer service and not even use it.

I was embarrassed to find out my new Joyja undies were not reliable for leaks, sadly. I requested return/refund assistance over a week ago and am still waiting.

Are these even period panties?? I've leaked through these panties 3 days in a row and only using them for 6 hours max! I'm NOT a heavy flow-er. On my heaviest days I don't use more than a regular tampon, never super. Just a horrible brand of period panties. Dissappointing

Wish for a refund

I had placed an order for the period panties nearly a month ago, and as soon as I was given the delivery date, I noticed it was going to be the same day I moved to another state. Immediately, I emailed them to try and have the address updated. A few weeks, 6 emails and 3 phone calls later trying to contact the support team and they have hardly responded. They then tell me 4 days after the package has already been delivered to my old address that I am unable to change the address once the order is placed and then stupidly asked me if I had received my package?! Obviously not. I'm highly disappointed as I really did enjoy this product and had hoped to continue to make future purchases. But seeing as I will not receive my package or my money back, I will not be using Joyja anymore. Unfortunate, really.