Italian Shoemakers

They never answered any emails and there is no phone number with your order. When you try to finish your return, it does not generate a return label and says to email them. I had to scour the Internet to find the phone number and then they emailed me a return label. Way too much effort needed.

I purchased two pairs of shoes and unfortunately need to return both pairs. I filled out the return form on your website, but kept getting an error message and couldn't print the return label. I reached out via email on July 3 for help but have not heard back. When I try to fill out the online form again, it says items are not available for return even though I am well within the 30 days return policy. I am disappointed.

Return process needs great improvement. Still waiting for my credit card to be reimbursed for returned shoes!

I sent an email that the shoes do not fit and have not yet received a return label.

All great except for return proccess I never received the shipping label and have asked multiple times for it.