andAndrea

LOVE LOVE LOVE Andrea; the clothes are fab, and the service equally wonderful! Here's some personal feedback that would help me to want to order more often, and perhaps help others as well: For those of us living in the U.S. (or outside Australia), it's a very big risk to try clothing that may not fit well if there is not a return policy that makes it easy and inexpensive to return. Most of us here are used to getting free shipping and free returns on online items - that takes the risk out of the purchase. It costs nothing and is easy to drop off at UPS etc. With AndAndrea, it's a big hassle and a big expense. I think my first return was close to $30.00!! And because I had to send it through our postal service, I had to wait half an hour in line at the post office (the lines get longer every year!). As a result, I will only order different colors of items I've already purchased and know they will fit, OR I will take a chance on something loose-fitting, knowing that I can have it altered (but even that makes an already pricey item even more expensive). I recently purchased a silky longline shirt (which is gorgeous!!), in my usual s/m, knowing that the other tops I've purchased from you in s/m have been quite roomy. But this shirt is so tight across the shoulders that I can't wear it comfortably. It's not worth the time or expense to return or exchange it, so I will have to give it to someone else. That makes me not want to order again, even though I love everything else about AndAndrea! So I share this in the hope that at some point you will consider offering free and easy returns - or at the very least, free and easy exchanges!

It was great this time.Items game really fast.

I have not bought on line much and felt a little nervous regards my order. I found the suggestions and tips deciding on size a great help and my order arrived very promptly. Very happy!

Love the cut, colour and linen. Delivery was quick and trouble free.

You continue to produce the “coolest” stuff….. unfortunately the jacket I ordered was a lot cuter on you girls than me. Had to return it…and plan to spend the $$$ as soon as I can - next time!