Customer service is very kind
Customer service is very kind and responsive. Purchasing through "shop" gave me the wrong expectation of receiving the order way before actual delivery time. But the owner explained everything to me and it was OK for the birthday present 🎁 to arrive late. But shop needs to fix that estimated delivery date during order because this company doesn't have pre-made products. Everything's made to order. So, if you use shop, beware. It took 2 weeks to get my order, but it was worth the wait.