sydneysosweet.com

sydneysosweet.com

4.5
Based on 275 reviews
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Cathy B.

Not crazy about the color

Not crazy about the color & material Seems small for a 4T
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Sheila S.

I did not receive my order nor a response from you.

Because the postal service claimed they delivered my package, I am stuck paying for something I never received!!! This time of year people steal... it is our new normal apparently. My mailbox is on a very busy highway and the postal delivery person refuses to deliver to my secure location (camera monitored) weatherproof box at my gate and instead puts stuff on TOP of my Mailbox or on the ground!!! (same for my neighbors -- there are several boxes at my location) I am NOT happy to be a victim AND now my granddaughter will be without her Christmas outfit. I won't be shopping with you EVER again nor will I recommend you. I realize you cannot control a USPS carrier; however, I received ZERO response from you. One of the line items at checkout (in addition to shipping) was postal delivery fee (that I was required to pay). ????? Why do you charge that? And one more thing... I have received solicitation emails from you daily since my order. TAKE ME OFF YOUR LIST!!!
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Paula H.

Received damaged goods

Got my package and noticed it had something brownish on it, didn’t think much of it. When I opened it the brown stuff was also on the tutu I ordered. I contacted customer service and I thought they were going to be helpful…. Nope I got ghosted. I was ask to send in pics and I did then nothing else from them. Poor customer service
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April S.

Rude staff

Ordered a costume skirt for myself which clearly stated size and measurements on website (adult XXL). When I received it, it was small enough for a 10 yo girl, it did stretch some but not to the specifications that were documented. When I called to send back, the sales lady was rude and basically called me a liar, then told me I can send back but I would be responsible for shipping costs. Very disappointed.
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Jessica

Poor quality control, rude customer

Poor quality control, rude customer service blaming the customer
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