swoveralls.com

Overall ok, first shipment had an issue and they replaced it pretty fast but I was just overall disappointed with the clasp hardware, and lack of communication, after I messaged them on Facebook (the website messaging doesn’t work right in my computer and phone, and doesn’t show the message. One thing I would suggest is a phone number. You lose some customer service when all you provide is messaging.

Didn’t like the fit but return was fast and simple

too expensive for how thin they are

Sizing off. Return headache.

When I contacted customer service to discuss wanting to exchange, I had said “they fit, but I’d like to see if I can get some baggier XXXL’s. Immediately, my money was credited back and I was asked to ship them back when the next size up wasn’t available. I’d have kept them since they were comfortable and maybe would stretch a little, but the customer service was seeming to say “If the XXL is not right, you can’t wear our product”. Is that overreacting and being super fat-sensitive? Yes - but that was my take away when the return happened at the first volley for a solution. Also, the credit subtracted shipping when I wanted an exchange. So the fact that you didn’t have any products to exchange shouldn’t mean I don’t get a full refund when I was assured free exchanges.