Very disappointing service.
It clearly says online that the delivery is free, yet I was charged last time, I have emailed over and over sending in the screen shot. I also should not be charged for delivery as it clearly says 'Free Delivery on All Standard Orders' which I've pointed out a few times.
I also ordered Jeans for a birthday present on December 10th,
I am absolutely so upset as not only did my delivery not arrive on time for my son's birthday last week, it is Christmas eve and it still has not arrived. I am sending you 2 screenshots, one I saw this morning that said delivery was 'Complete' and when I checked again just now it's saying it's back in 'transit'? How can it go from been complete to back in transit I am so upset as that's twice now I don't have that gift for my son. I ordered these 3 days after my last order which arrived last week? I also have not received a reply to my emails I sent a few days ago?
Avis O' Donovan