Great customer service
I had a pair of Chooka rain boots for just under a year when they sprung a leak. Leaky rain boots are not a very desirable thing, so I did some research and found the company guarantees for one year. After double checking my purchase date and finding it hadn't been a year yet, I contacted the company. They took me through some painless steps to verify my product and have me order a replacement. I have my new boots and I'm ready for spring rains.