Sandras Online

Order 49804 still not received and no satisfactory answer to my query.

Not received my order although it has supposed to have been delivered will not shop with you again

If the goods that have been ordered and paid for had arrived it might have been better! We’ve been chasing this order for three weeks now & it still hasn’t arrived!

Very quick service , product looked lovely

I ORDERED WARM LONG SLEEVED NIGHTDRESSES FOR MY MOM WHO IS NOW 92. BIRTHDAY DECEMBER 1ST. YOU SENT PYJAMAS WHICH IS NOT WHAT SHE WANTED. I ALSO ORDERED A NIGHTDRESS FOR MYSELF WHICH WAS FAR TOO BIG. I RETURNED THEM ALL AND HAVE NOT HAD A REFUND YET. YOUR RETURNS SITE DOES NOT HAVE A SPACE TO SAY YOU SENT THE WRONG THING. I DIDN'T EVEN OPEN THE PYJAMAS AS THEY WERE NOT WHAT SHE WANTED. SO IT'S NOT MY FAULT I HAD TO RETURN THEM AND PAY FOR THE POSTAGE. WHEN AM I GOING TO GET MY REFUND PLEASE ADVISE? URGENTLY WOULD BE GOOD. I WOULD LIKE WHAT I ORDERED ALL IN A SIZE 14 AS YOUR SIZE 16 IS TOO BIG. PLEASE ADVISE AS I'M NOT HAPPY I MISSED GIVING MOM WHAT SHE WANTED FIR HER 92ND BIRTHDAY & NOT GETTIING A REFUND. THANKYOU HELEN FLETCHER