Odd Molly- US

The dress ordered was ill fitting, material was extremely thin and the postage back to Sweden was exorbitant, never again!!!

I ordered a shirt on the recent sale. Ordered a large according to the size chart. It was ENORMOUS. If you had garment measurements on the description, I would have ordered a small or extra small. So, I had to send it back and was shocked to be charged $30 American to return the item. Returns should be free and you should provide better sizing information. The top wasn’t wearable and certainly didn’t conform to your size chart. Super disappointed as I love your clothes.

The t-shirt I bought developed several holes upon the first washing, though I followed the instructions and hung the shirt out to dry. I wrote to Odd Molly Customer Support over a week ago and have not heard back. I have been a longtime customer and love the style and fit of the brand so this is a disappointment. I hope the issue will soon get resolved.

I first bought your product while visiting Sweden and love it. This time, I had no potion but to purchase online. Unfortunately, the item I bought did not quite fit and did not look good on me at all. The first step for making a return was pretty simple and streamlined. I returned using a return strip I obtained from your website and dropped off at the carrier instructed by you. I then started to get email from the carrier asking for the invoice information for customs duty purposes. I have contacted you via email but received no responses. I eventually noticed a refund to my credit card short of $35. I do not know how I overlooked, but I was very surprised by that re-stocking charge as I thought the item I purchased could be returned without any charges.

I returned a item and they sent it back to me saying there was no return slip in the envelope… and it was in there…. I’m also trying to resend it back and there is no information as to where I need to send it.… I would appreciate if someone would respond to me ASAP