I purchased a pair of
I purchased a pair of Oboz Bridger 10" Insulated Waterproof Boots from an outdoor outfitter whose initials are R.E.I. I put them on and noticed they fit disturbing loose and big and discovered they were missing a key component: the O FIT Insole® Plus II Thermal insoles. I called R.E.I. and they said they could not provide me with the complete product they sold me (offered me a refund). I called Oboz and they fixed me up with the O FIT Insole® Plus II Thermal insoles in a jiffy. The representative was super responsive and helpful, as opposed to my encounter with R.E.I. The boots fit perfectly with the insoles. Although winter has past, I look forward to wearing these comfortable, well-built boots on long hikes in the Adirondacks and Catskill Mountain this coming winter!