Noize CA

Received a defective item and have not been able to return it. Worst online experience I've ever had.

I ordered a gift for X-mad in advance, and the sizing was way off unfortunately, I ordered a small and it fit like a large or XL, I am very familiar with apparel sizing as I’ve worked in the clothing design industry for 15+ years. I tried to return it after Christmas but was told that the period of return had ended so now I am stuck with a $200 coat that doesn’t fit anyone. Super disappointed, especially for such a great company that seems to care so much about having vegan & ethical products. I was looking forward to becoming a loyal customer but now will not do so after this experience. Honestly it’s not a great way to run a business, this is not how you keep customers.

Crappiest company with zero accountability. Charged me extra$20 for 2 day shipping that has still not shown up after 3 weeks of ordering the jacket. Bunch of Quebec lowlives.

They literally took over a month to answer their only form of customer service.