You asked my opinion
I ordered 2 separate items. I reached out as I saw there was no update in more than a week on the first item I purchased.
They told me it was delivered. Granted, I gave the order number and tracking number of the 1st item, and they decided to give me details on an item I did not ask for (separate order numbers). I had to consistently reach out to them get updates and they seem to never know where the item is or what I'm talking about. The items are beautiful but the team just seems amateurish.