The quality of the "NUAGE
The quality of the "NUAGE PUR" body is exactly what we were looking for – elegant and very well made.
Unfortunately, we still have a problem: the size is too small, and we have not been able to return it. I sent emails to hello@maisonlejaby.com and web@maisonlejaby.com on 9 and 15 September, but never received a reply.
When I try to request a return through your website, I get the message:
"Unsupported country – Country not supported by the store",
although we live in Spain (within the EU) and had no problem placing the order.
Please help us by sending the return label or the correct procedure for returning this order from Spain. We are very satisfied with the product quality and would like to order more – but first we need a solution for this return.
Kind regards,
Hendrina de Ruijter