The lost tote
This was a problematic order, not due to Lo and Sons or the quality of their products, but due to the terrible lack of service of their carrier. Lo and Sons sent me out a second tote, with a gift, a small discount and their apologizes when in reality it was the carrier's huge blunder. I will buy from Lo and Sons again, as they are an honorable company with high quality items, but recommend they hire another carrier for delivery.