www.loandsons.com

I emailed customer service about an issue I had with a bag and they were prompt and very responsive to the issue. Amazing customer service!

Best travel bag I've ever purchased. I get on a plane at least twice/week and this bag has been perfect. Has all the functionalities I need. Only suggestion I have is perhaps make the width a bit wider as it's get difficult to put stuff in once you have a laptop in.

The backback is great but I really need those side pockets for my water bottle and things to throw in without opening the bag so I think I am going to return.

Great product and simple purchase process.

I had a great experience with this first time ordering from your site. I returned my first order because I changed my mind and wanted to order a different item for my daughter's gift. The return was very easy, and my refund happened very quickly!