Imperial WooCommerce

I ordered my hat on Aug 3, it is Aug 20 and I have not received my hat and I have no indication from you as when to expect it. Your earlier excuse was about a system cutover which obviously means nothing to me. Just one question, am I going to get this hat or not?

I received the wrong visor from what I ordered. I have been the one to follow up on the issue every time. Every time I reach out to someone there has been an excuse as to why I’m can’t get what I ordered. Now there is a “system change.” It has been 18 days since I placed my order, still don’t have the correct visor, have no tracking, no point of contact, no eta, nothing! If I could give less than one star I would

First of all…it was late shipping. Two… it had the wrong logo on the cap. Third… it was the wrong damn color. Other than that…

Ordered a hat and it the website said it should arrive in a week, but it took almost a full month for them to even process and ship the item, then another week for it to arrive. I had to send 5 emails to get a response as to the status of my order.

I ordered a hat from you all 05/20/24 and have just now gotten a tracking number almost a month later on 6/12/24. Still haven’t gotten my hat yet, I spent $40 on your product and would honestly like my money back.